Terms of Service

Effective Date: December 2024

1. Acceptance of Terms

By accessing and using InnFlow ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to temporarily download one copy of InnFlow per device for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • • modify or copy the materials
  • • use the materials for any commercial purpose or for any public display (commercial or non-commercial)
  • • attempt to decompile or reverse engineer any software contained in InnFlow
  • • remove any copyright or other proprietary notations from the materials

3. Service Description

InnFlow provides AI-powered guest communication management for hotels and hospitality businesses. Our service includes but is not limited to:

  • • Unified messaging inbox
  • • AI-powered reply suggestions
  • • Guest communication analytics
  • • Multi-channel integration (email, SMS, WhatsApp)

4. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days notice.

5. Data Privacy and Security

We take data privacy seriously. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

6. Limitation of Liability

In no event shall InnFlow or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use InnFlow, even if InnFlow or an authorized representative has been notified orally or in writing of the possibility of such damage.

7. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use InnFlow will cease immediately.

8. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@innflow.com
Address: [Your Business Address]